Privacy Policy
Effective Date: 9/1/2025
Introduction
The BendyCare Clinic (“The BCC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.bendycare.clinic, or use our services.
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Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, and any other details you submit through forms or communications. We may also collect information automatically when you use the Site, including your IP address, browser type, operating system, access times, pages viewed, referring websites, and device identifiers. We use cookies and similar technologies to enhance functionality, improve user experience, analyze site traffic, and remember your preferences. You may choose to disable cookies through your browser settings, although doing so may affect certain Site features.
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Protected Health Information and HIPAA
As a telehealth provider, we collect and maintain Protected Health Information (“PHI”) in compliance with the Health Insurance Portability and Accountability Act (“HIPAA”). We may use your PHI for purposes of treatment, payment, and healthcare operations, such as conducting telehealth consultations, scheduling appointments, billing, and maintaining your health record. We maintain the confidentiality of your PHI and will not disclose it except as permitted by law or with your explicit authorization.
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How We Use Your Information
We use your information to operate and improve our services, respond to inquiries, manage telehealth consultations, and communicate with you about appointments or updates you have requested. We may also use anonymized or aggregated information for internal analysis, quality improvement, compliance, or research purposes. Anonymous aggregate data may be shared with third parties for statistical analysis or similar purposes.
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Disclosure and Service Providers
We may share your information with service providers who assist us with tasks such as payment processing, communications, analytics, or technical support. These third-party partners are required to use your information only as needed to provide services for us and in a manner consistent with this Privacy Policy. We may also disclose your information if required by law, to prevent fraud or security threats, to enforce our Terms, or to protect the rights, property, or safety of The BCC or others. In the event of a merger, acquisition, or sale of assets of The BCC, your information may be transferred to the new owner as part of that transaction.
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Cookies, Web Logs, and Remarketing
We maintain server logs that include IP addresses for purposes such as monitoring traffic, troubleshooting technical issues, and mitigating misuse. Cookies may store identifiers such as your user ID to facilitate site features like automatic login, if you have chosen that option. We may also use third-party advertising and analytics services for remarketing purposes based on your Site activity. Such ad services may collect anonymized data, but will not be linked to your personal information. We encourage you to review third-party policies before proceeding to their websites.
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Security
We employ commercially reasonable measures to safeguard your personal information, including SSL encryption and secure firewalls. If you create an account, you are responsible for keeping your password secure and notifying us if you suspect unauthorized use. While we strive to protect your information, no online system can be completely secure, and we cannot guarantee absolute security.
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International Data Transfers
Our Site is operated in the United States, and your information will be processed and stored in the U.S. If you are accessing the Site from outside the U.S., please be aware that data protection laws may differ. By using the Site, you consent to the transfer and handling of your information in the U.S.
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Your Rights – California Privacy
If you are a California resident, you may have rights under the California Consumer Privacy Act (“CCPA”), including the right to request access to, correction, or deletion of your personal information, and to limit its sale or sharing. You can request to exercise these rights by contacting us using the information below. California Civil Code Section 1798.83 also entitles you to know whether your information has been shared with third parties for marketing; you may request such information from us.
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Children's Privacy
Our Site and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us so we can promptly delete it.
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Updates to This Policy
We may modify this Privacy Policy at any time as needed to reflect changes in our privacy practices or legal requirements. Any changes will be posted here along with the updated “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
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Accessibility
The BCC is committed to making our Site accessible to users with disabilities. If you have difficulty accessing any part of the Site or this Privacy Policy, please contact us, and we will provide appropriate alternative access or assistance.
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Contact Us
If you have questions, concerns, or wish to exercise any of your rights described in this policy, please contact us at:
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The BendyCare Clinic
150 S. Rodeo Drive, Ste. 100
Beverly Hills, CA 90212
Email: info@bendycare.clinic
Phone: (626) 567‑1977